the work that shaped me
Business & Content VA
Supporting a client across multiple businesses — developing course outlines, mapping out positioning strategies, designing Canva graphics and carousels, and building and polishing websites for a clean, client-ready online presence. I also contribute business ideas and serve as a thought partner on content, branding, and new ventures. It's the kind of role where no two days look the same, and I'm genuinely here for it.
Healthcare Virtual Assistant
I handle appointment scheduling for a licensed therapist — making sure nothing falls through the cracks and clients always feel taken care of. Patient communication, document handling, full HIPAA compliance. I take the confidentiality part seriously, always.
Social Media Manager / Content VA
Running DMs across Instagram, Whatnot, and Discord, clipping long-form content into short reels with Opus Clip, managing TikTok from scratch, and keeping everything scheduled and on-brand through Meta Business Suite. It's a lot of tabs open at once, but I genuinely don't mind.
Operations Manager
Kept the day-to-day running smoothly — SOPs, scheduling, systems, all of it. Used Notion, QuickBooks Online (basics), Urable, and Google Workspace. Honestly, building the systems was the part I enjoyed most.
Customer Success Specialist
Looked after clients end-to-end — answering questions, handling onboarding, keeping communication consistent across channels. Used Klaviyo, Meta Business Suite, Notion, and Google Workspace. The goal was always to make sure people felt supported, not just processed.
Senior High School Teacher
Taught Filipino and English to Grades 11 and 12, handled advisory, and somehow also ended up coaching the school's archery team. Teaching gave me patience, the ability to explain things clearly, and a deep appreciation for people who ask good questions.
Administrative Assistant
Handled travel arrangements, budget documents, and all the behind-the-scenes admin work that keeps a division office functioning. Learned a lot about confidentiality, accuracy, and staying calm when everything needs to be done at once.
Customer Service Representative
Handled support for Frontier Airlines — bookings, complaints, the works. Maintained a 100% resolution rate, which I'm still a little proud of. It was my first real taste of working with customers directly, and I found out I was good at it.